What is coaching?
Coaching is a multidisciplinary approach to facilitating learning and change that supports personal reflection and meaning-making and the achievement of specific personal and/or professional objectives.
What is Evidence-Based Coaching?
The term evidence-based coaching was introduced by Grant (2003) to highlight professional coaching that is grounded in solid research and established theories, setting it apart from approaches rooted in "pop psychology" and personal development trends. This approach ensures that coaching practices are backed by proven, scientifically validated methods, offering clients a more reliable and impactful path toward growth and success.
What are the six principles of coaching?
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The client is resourceful.
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The coach’s role is to develop the client’s resourcefulness through skillful questioning, challenge and support.
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Coaching addresses the whole person—past, present and future
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The client sets the agenda
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The coach and the client are equals
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Coaching is about change and action
(Adapted from Rogers)
Grey Mahout Coaching
Method
At the heart of Grey Mahout Coaching is the Intersection Model, a holistic framework designed to address the three key elements of any organization: Individuals, Interpersonal Relationships, and Systems. This model examines how personal strengths, team dynamics, and organizational structures interact, using a data-driven and process-focused approach to create customized solutions tailored to each client’s unique needs.
Grey Mahout
Coaching
Process
Each coaching engagement at Grey Mahout is personalized, while following a structured framework to ensure alignment and effectiveness throughout the process.​
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Stage 1: Data collection can be done using qualitative and quantitative methods. Some examples of quantitative methods are performance reports, KPIs, Revenue, Employee engagement scores, Employee satisfaction scores, surveys, assessments, etc. Qualitative reports include 360-degree feedback, coaches' observations, customer feedback, team dynamics analysis, etc.
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Stage 2: Diagnosis is a process where the coach and the client sit together, map out goals, and compare them with the data. This step ensures that the coaching focuses on the right problem.
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Stage 3: During goal-setting, the coach and client will set realistic, time-bound goals. Both long-term and short-term goals need to be set. Some goals should make the client self-sufficient.
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Stage 4: Much of the coaching happens at this stage. The coach encourages the client to tackle the goal first. Eat the biggest frog. Then, other goals will become easier to achieve.
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Reinforcement loop: The last three steps can be iterated during the coaching engagement. The coach sometimes needs to act as a trainer or a teacher to ensure the client continues growing even after the coaching engagement. The loop is also about creating systems to ensure that the impact of coaching continues even after the official coaching engagement is over.
For more details on what it's like to work with Grey Mahout and explore the coaching experience, please continue reading.
Grey Mahout
Coaching
Experience
​What are the components of Grey Mahout Coaching?
Every Coaching Engagement must consider the three components of coaching: Individual, Interpersonal, and Systems. Coaching happens at the intersection.
How are the three components of coaching related?
The components—individual, Interpersonal Relationships, and System—are interdependent. Coaching intervention in any single component will impact the other two.
What is the emphasis of the Data Collection Stage?
Coaching needs to be data-driven. Data collection helps the coach and the client better understand each coaching component. This is a crucial step in the diagnosis stage. Both qualitative and quantitative data must be collected at every stage of coaching engagement.
What is Coaching Diagnosis?
Coaching diagnosis is the first step in every coaching engagement. It’s essential for understanding the client’s needs and ensuring the coaching is focused on the right areas. This step also helps measure how coaching will impact the individual, their relationships, and the overall organization.
What is goal setting? Why is it important?
Realistic, measurable goals must be identified after the diagnosis phase. Having measurable goals helps both the client and coach track progress effectively. Sometimes goals may change during the course of an engagement, and that’s okay—in fact, it’s sometimes necessary.
What is "Eat Your Biggest Frog"?
"Eat Your Biggest Frog" in coaching is a concept that encourages clients to tackle their most challenging or meaningful task first. By addressing the most demanding goal right away, clients can build momentum and make other tasks easier to accomplish, leading to more efficient and successful progress in their overall development.
What is the significance of the reinforcement loop in coaching?
The reinforcement loop in coaching is significant because it ensures continuous growth and improvement throughout the coaching engagement. By revisiting and adjusting goals, reflecting on progress, and refining strategies, both the coach and client can adapt to new challenges and opportunities. It also helps sustain the impact of coaching beyond the engagement by creating systems and habits that support long-term success.
What is the meaning of meeting the client where they are?
In coaching, "meeting the client where they are" means understanding and acknowledging the client’s current stage of development, mindset, and readiness for change. A good coach adapts their approach to fit the client’s unique needs and circumstances, using an integrated theory approach to tailor coaching to the individual or organization. This ensures the coaching is aligned with the client’s developmental stage, providing the right support and strategies for their growth and success.
Data Collection
Let’s Work Together
Goal Setting
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